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Terms & Conditions
Effective Date: [ 20th June 2025] | Last Updated: [ 20th June 2025]
1. Introduction and Acceptance
Welcome to the Facebook business page and application of Shivakarma Infotech Solutions Private Limited ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our Facebook business page, services, and any interactions with our company through the Facebook platform
| Company Name | Shivakarma Infotech Solutions Private Limited |
|---|---|
| Website | shivakarma.in |
| Registration | U62099UP2025PTC223343 |
| Office Address | Uttar Pradesh,India |
2. Services Overview
- Hospital Management System
- UI/UX Design
- Database Security
- Mobile Application
- E-Commerce Development
- ID Card Management
- Inventory Management System
- Website Designing
- IT Consultancyy
- IT Management
- WhatsApp Integration
- Customer Relationship Management
- Digital Marketing
- Cyber Security
- Domain Hosting
- Staff Hiring Management
- Appointment Management System
- Data Analysis
- App Development
- Bulk SMS Service
- Biometrics Record Management
3. Use of Facebook Platform
3.1 Platform Compliance
Your use of our Facebook page and services must comply with:- Facebook Terms and Community Standards
- These Terms and Conditions
- These Terms and Conditions
- All applicable local, state, and federal laws
- Industry-specific regulations where applicable
3.2 Acceptable Use
You agree to:- Provide accurate and truthful information
- Respect intellectual property rights
- Maintain professional and respectful communication
- Use our services for legitimate business purposes only
- Comply with all applicable laws and regulations
3.3 Prohibited Activities
You must not:- Post spam, malicious content, or false information
- Engage in fraudulent or deceptive practices
- Violate any third-party rights
- Attempt to hack, disrupt, or compromise our systems
- Use our services for illegal activities
- Share confidential information without authorization
4. Service Agreements and Quotations
4.1 Service Requests
- All service requests initiated through Facebook are preliminary inquiries
- Formal agreements require separate written contracts
- Quotations provided are estimates subject to detailed requirements analysis
- Final pricing may vary based on project scope and specifications
4.2 Project Engagement Process
- Initial Consultation: Free consultation through Facebook Messenger or scheduled calls
- Requirement Analysis: Detailed assessment of client needs
- Proposal Submission: Written proposal with scope, timeline, and pricing
- Contract Execution: Formal agreement signing before project commencement
- Project Delivery: Implementation according to agreed specifications
5. Intellectual Property Rights
5.1 Company Intellectual Property
- All content, materials, software, designs, and technologies developed or provided by Shivakarma Infotech Solutions Private Limited remain our intellectual property unless explicitly transferred through written agreement.
5.2 Client Intellectual Property
- We respect and protect client intellectual property rights. Any client data, proprietary information, or trade secrets will be kept confidential and used solely for service delivery purposes.
6. Payment Terms and Pricing
6.1 Payment Structure
- Consultation: Initial consultation typically provided free of charge
- Project-based: Fixed pricing based on defined scope and deliverables
- Hourly rates: For ongoing support and maintenance services
- Subscription: For hosting, maintenance, and managed services
6.2 Payment Terms
- Advance Payment: Typically 25-50% advance required for project initiation
- Milestone Payments: Progress-based payments as defined in contracts
- Final Payment: Due upon project completion and acceptance
- Support Services: Monthly or annual payment terms as agreed
7. Warranties and Disclaimers
7.1 Service Warranties
We warrant that our services will be:- Performed with professional skill and care
- Delivered according to agreed specifications
- Compliant with applicable industry standards
- Free from material defects for specified warranty periods
7.2 Warranty Periods
- Software Development: 90 days post-delivery for bug fixes
- Website Development: 30 days for functionality issues
- Security Solutions: As specified in individual agreements
- Support Services: Ongoing as per service level agreements
8. Limitation of Liability
Our total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific service giving rise to the claim.8.1 Excluded Damages
We shall not be liable for:- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Data loss not caused by our negligence
- Third-party claims not related to our direct actions
9. Dispute Resolution
9.1 Amicable Resolution
We encourage resolution of disputes through:- Direct communication and negotiation
- Mediation through neutral third parties
- Escalation to senior management when necessary
9.2 Legal Jurisdiction
- All disputes subject to jurisdiction of courts in High Court, Lucknow
- Governed by laws of India
- Arbitration as per Indian Arbitration and Conciliation Act, 2015
10. Contact Information
| Website | shivakarma.in |
|---|---|
| contact@shivakarma.in | |
| Phone | +91 9919955501 |
| Location | Uttar Pradesh, India |